Brian Solis of Altimeter Group: The Irony of Needing Machines to Be More Human at Scale https://t.co/byH7BbIRYI I have the honor of co-chairing CRM Magazine’s annual event, CRM Evolution, alongside friend and leading independent CRM analyst Paul Greenberg. The conference take…

Embed code not available

Brian Solis of Altimeter Group: The Irony of Needing Machines to Be More Human at Scale https://t.co/byH7BbIRYI I have the honor of co-chairing CRM Magazine’s annual event, CRM Evolution, alongside friend and leading independent CRM analyst Paul Greenberg.  The conference take…
http://twitter.com/stephenbharris3/status/972163066648514561